Buyer: The seller said: "I can't open (shop), it's your mother's address", "Then you ask your mother to be mentally prepared, don't wait..." Seller: I tried to communicate many times and hoped that the buyer would modify the bad review, but I was rejected. Then I said what I thought was a threat to my family. "That's all on the head, who will be bored to really do it." After buying silver jewelry online, I found the color drop and gave the seller a bad review. After more than 10 days, she received dozens of calls from the seller, and the other party even threatened her mother's personal safety. Taobao official reply: "We will strictly investigate the behavior of such injured buyers hurting Taobao's shopping environment. Taobao will jointly investigate the public security organs and will not tolerate them." Lawyers said that the seller’s harassment and threats against the buyer violated the buyer’s rights, and the buyer could sue accordingly and demand that the other party make civil compensation; if the harassment or threatened behavior caused more serious consequences, the threatened person also Will be criminally responsible. "After giving a bad review, should it be harassed by the phone and even threaten the family?" Yesterday afternoon, Ms. Zhong was still angry with her own experience. After she bought the silverware on Taobao, she found the color drop and gave the seller a bad review. What she didn't expect was that after more than 10 days, she received dozens of calls from the seller, and the other party even threatened her mother's personal safety. In this regard, the Taobao seller said that the words of these threats are in the absence of communication with Ms. Zhong, and will not really threaten the other's family. Taobao said that it will strictly investigate the behavior of such injured buyers. Silver bracelet faded Insiders: A maximum of one layer of silver is plated On February 8th, Ms. Zhong spent 110 yuan on Taobao. She bought a set of baby sterling silver bracelets, including 2 silver bracelets and 1 long life lock, as well as some silver rings from sellers. “I just heard that my friend’s family gave birth to a child, because I was rushing to give gifts, so I didn’t have time to go shopping at the mall and bought it online.†Ms. Zhong said that in order to prevent the purchase of fakes, she also specially selected a credit. Better, the price is more affordable online shop. Two days later, the bracelet kit purchased by Ms. Zhong was sent. "At the time, I was a bit skeptical because the silverware was too hard, not like silver." Ms. Zhong said, but because she was anxious to give away, she saw the online shop. There was a lot of praise below, she didn't care, and gave the bracelet to a friend. What makes Ms. Zhong embarrassed is that a few days later, Ms. Zhong’s friend inadvertently said that the bracelet kit has faded. "The real silver will not fade, you think, what I gave to my friends, it is fake, how much makes me?" Ms. Zhong then took out the silver ring that was sent when she bought the kit and went to the mall to sell it. The counter of the silverware helped to identify, "The other party said it was fake, and at most a layer of silver was plated on the surface." Ms. Zhong once again opened the page of the website and found that a customer had previously given a bad review to the product. “The comments are also dismissed, just like my situation.†Buyers give bad reviews Seller: I don't care about your mother's life and death. I thought I bought a fake. On February 26, Ms. Zhong gave a bad review under the comments of the Taobao seller: "Fake, it has changed color. The most pittle is that I have already sent it out... Don't bother with trouble. I am too hateful, the packaging is also fake, the base is actually plastic..." In the few days that the bad review was given, Ms. Zhong did not receive the phone from the seller of the online store, but what she did not expect was that she had received frequent calls from the seller since the day before. "When I was shopping, my phone number was my mother's. They kept playing on this phone. There were more than 20 games in total." Ms. Zhong said that at the beginning, her mother also answered the phone, but the attitude of the other party was not Ok, I didn’t pick it up later, but the phone was still coming over. “I only set each call to blacklist, but they changed the phone number to me.†Ms. Chung said that the seller even threatened her family's safety. Her Ali Wangwang chat record showed that on the morning of March 9, the seller said that she hoped to talk calmly with her, and hoped that Ms. Zhong would modify the bad review. After being rejected, the seller sent Ms. Zhong and her mother. Address and phone number, and said: "I can't open (shop), that is your mother's address." "Then you ask your mother to be mentally prepared, don't be late..." "This ignores your mother's life and death." No, oh." Ms. Zhong was angry at the seller’s threat to her family’s behavior: “The threat to the buyer’s behavior is too bad, it’s simply lawless. I bought fakes, I haven’t complained about him, he threatened me, and No reason?" The seller responded that: Just a moment, not a threat Yesterday afternoon, the Chengdu Business Daily reporter contacted Ms. Zhong to buy the Taobao store of silverware. A customer service staff admitted that this was indeed the case, but the threat to Ms. Zhong was just a moment of utterance. “It’s not a threat, nor I will go there." The staff member said that after Ms. Zhong gave the bad review, the seller had repeatedly wanted to communicate with Ms. Zhong by phone, but she made a lot of calls and Ms. Zhong did not pick up. "If there is any problem, we can communicate. If I really feel that there is a problem with the quality, I can give her a refund. I won't answer the phone and give it a bad review." For Ms. Zhong’s bad review, the staff member said that this bad review brought a very big negative impact to his Taobao shop. “A bad review is equivalent to the entire Taobao store. Everyone sees bad reviews. Will you buy your things?" The staff member said that in the absence of communication with Ms. Zhong many times, on the morning of March 9, he contacted Ms. Zhong through Ali Wangwang, tried again to communicate and hoped that Ms. Zhong would modify the bad review, but she was rejected. Later, she said that she was threatened by her family. "That's all on the head, who will be bored to really do it." After thinking that she was threatened by the seller, Ms. Chung had complained to Taobao officials that there was a problem with the quality of the goods sold by the seller. “The store Xiaoji told me that after 15 days of buying the goods, I can’t complain here.†Men Hoodies,100% Cotton Men Hoodies,Men Hoodies Top,Anti-Wrinkle Breathable Men Hoodie Shaoxing Jiuya Trading Co.,Ltd. , https://www.jiuyaclothing.com